Not an April Fools Joke

On 4/1/2004 I was doing tech support for Gateway Computers.  This old guy calls me with an issue with the Hard Drive.  He wanted to buy a replacement.  He only had 1 day left in the warranty for support.  He tells me he smashed it with a ball peon hammer.  I asked the question of why.  The guy got paranoid and said there was data like financial data on it that he wants to protect.  Informed him that we provide a utility that can write 0s to the HDD destroying all data.  He didn’t believe me.  Informed him what he did wasn’t covered under the warranty so I sold him a new one.